{"id":17,"date":"2026-02-09T11:43:40","date_gmt":"2026-02-09T11:43:40","guid":{"rendered":"https:\/\/rikkt.com\/?page_id=17"},"modified":"2026-02-24T09:16:34","modified_gmt":"2026-02-24T09:16:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rikkt.com\/ar\/refund_returns\/","title":{"rendered":"\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0625\u0631\u062c\u0627\u0639"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-388c4b04 e-flex e-con-boxed e-con e-parent\" data-id=\"388c4b04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b470e75 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2b470e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n  .rikkt-policy-wrap,\n  .rikkt-policy-wrap * {\n    box-sizing: border-box;\n  }\n\n  .rikkt-policy-wrap {\n    width: min(1100px, 100%);\n    margin: 36px auto 48px;\n    font-family: \"Inter\", \"Segoe UI\", Tahoma, Arial, sans-serif;\n    color: #111;\n  }\n\n  \/* Main content card *\/\n  .rikkt-policy-card {\n    background: #fff;\n    border: 1px solid #ececec;\n    border-radius: 16px;\n    padding: 28px 26px;\n    box-shadow: 0 8px 24px rgba(0, 0, 0, .04);\n  }\n\n  .rikkt-policy-intro {\n    margin-bottom: 18px;\n    padding-bottom: 16px;\n    border-bottom: 1px solid #ededed;\n  }\n\n  .rikkt-policy-intro h3 {\n    margin: 0 0 12px;\n    font-size: 22px;\n    line-height: 1.2;\n    color: #111;\n    font-weight: 800;\n  }\n\n  .rikkt-policy-intro p {\n    margin: 0;\n    font-size: 15px;\n    line-height: 1.9;\n    color: #4d4d4d;\n  }\n\n  .rikkt-policy-section {\n    padding: 18px 0;\n    border-bottom: 1px solid #ededed;\n  }\n\n  .rikkt-policy-section:last-of-type {\n    border-bottom: 0;\n    padding-bottom: 0;\n  }\n\n  .rikkt-policy-section h4 {\n    margin: 0 0 10px;\n    font-size: 19px;\n    line-height: 1.25;\n    color: #111;\n    font-weight: 800;\n  }\n\n  .rikkt-policy-section p {\n    margin: 0 0 10px;\n    font-size: 15px;\n    line-height: 1.85;\n    color: #4d4d4d;\n  }\n\n  .rikkt-policy-list {\n    margin: 0;\n    padding-left: 20px;\n  }\n\n  .rikkt-policy-list li {\n    margin: 0 0 8px;\n    font-size: 15px;\n    line-height: 1.8;\n    color: #4d4d4d;\n  }\n\n  .rikkt-policy-list li:last-child {\n    margin-bottom: 0;\n  }\n\n  .rikkt-policy-note {\n    margin-top: 18px;\n    padding: 12px 14px;\n    border: 1px solid #ececec;\n    border-left: 4px solid #111;\n    border-radius: 10px;\n    background: #fafafa;\n    font-size: 13px;\n    line-height: 1.7;\n    color: #555;\n  }\n\n  @media (max-width: 768px) {\n    .rikkt-policy-wrap {\n      margin: 20px auto 32px;\n    }\n\n    .rikkt-policy-card {\n      border-radius: 12px;\n      padding: 18px 16px;\n    }\n\n    .rikkt-policy-intro h3 {\n      font-size: 18px;\n    }\n\n    .rikkt-policy-section h4 {\n      font-size: 16px;\n    }\n\n    .rikkt-policy-intro p,\n    .rikkt-policy-section p,\n    .rikkt-policy-list li {\n      font-size: 14px;\n      line-height: 1.75;\n    }\n  }\n<\/style>\n\n<section class=\"rikkt-policy-wrap\">\n  <div class=\"rikkt-policy-card\">\n    <div class=\"rikkt-policy-intro\">\n      <h3>Returns &amp; Exchanges<\/h3>\n      <p>\n        At Rikkt, we aim to provide a great shopping experience. If you are not satisfied with your purchase,\n        you may request a return or exchange under the conditions below.\n      <\/p>\n    <\/div>\n\n    <div class=\"rikkt-policy-section\">\n      <h4>Shipping Returns<\/h4>\n      <p>We accept returns\/refunds only at the time of delivery while the courier is still present.<\/p>\n      <p>This means:<\/p>\n      <ul class=\"rikkt-policy-list\">\n        <li>You may inspect the item upon delivery.<\/li>\n        <li>If you do not want the item, you may return it immediately before the courier leaves.<\/li>\n        <li>If you return the order at the time of delivery, the customer is responsible for the shipping\/delivery cost.<\/li>\n        <li>Once the courier leaves, returns\/refunds are no longer accepted, except in cases where the item is defective, damaged, or incorrect.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"rikkt-policy-section\">\n      <h4>Non-Returnable \/ Non-Exchangeable Items<\/h4>\n      <p>The following items cannot be returned or exchanged (unless defective):<\/p>\n      <ul class=\"rikkt-policy-list\">\n        <li>Used products<\/li>\n        <li>Products damaged due to misuse<\/li>\n        <li>Customized or made-to-order products<\/li>\n        <li>Sale \/ discounted items<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"rikkt-policy-section\">\n      <h4>Damaged, Defective, or Incorrect Items (After Delivery)<\/h4>\n      <p>If the courier has already left and you later discover that the item is:<\/p>\n      <ul class=\"rikkt-policy-list\">\n        <li>Damaged<\/li>\n        <li>Defective (manufacturing defect)<\/li>\n        <li>Incorrect (different from what you ordered)<\/li>\n      <\/ul>\n      <p>Please contact us within <strong>[24 \/ 48]<\/strong> hours of delivery and send:<\/p>\n      <ul class=\"rikkt-policy-list\">\n        <li>Order number<\/li>\n        <li>Clear photos\/videos of the item<\/li>\n        <li>A brief description of the issue<\/li>\n      <\/ul>\n      <p>\n        We will review the case and provide the appropriate solution (exchange, refund, or compensation)\n        based on the situation.\n      <\/p>\n    <\/div>\n\n    <div class=\"rikkt-policy-section\">\n      <h4>Shipping Fees for Exchanges \/ Approved Returns<\/h4>\n      <ul class=\"rikkt-policy-list\">\n        <li>If the issue is due to our error or a defective\/incorrect item: we cover the shipping fees.<\/li>\n        <li>If the exchange is requested for personal reasons (no defect): the customer covers the shipping fees.<\/li>\n      <\/ul>\n    <\/div>\n\n    <div class=\"rikkt-policy-section\">\n      <h4>Need Help?<\/h4>\n      <p>Contact us for questions related to refunds and returns.<\/p>\n    <\/div>\n  <\/div>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b864d6e wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"b864d6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92605b0 elementor-widget elementor-widget-html\" data-id=\"92605b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"full-width-divider\"><\/div>\r\n\r\n<style>\r\n  .full-width-divider{\r\n    width: 1000vw;\r\n    height: 6px;              \/* \u0633\u064f\u0645\u0643 \u0627\u0644\u062e\u0637 *\/\r\n    background: #000;         \/* \u0623\u0633\u0648\u062f *\/\r\n    margin: 30px 0;           \/* \u0645\u0633\u0627\u0641\u0629 \u0641\u0648\u0642 \u0648\u062a\u062d\u062a - \u0639\u062f\u0644\u064a\u0647\u0627 \u0628\u0631\u0627\u062d\u062a\u0643 *\/\r\n    \r\n    \/* \u064a\u062e\u0644\u064a\u0647 \u064a\u0637\u0644\u0639 \u0628\u0631\u0651\u0647 \u0627\u0644\u0643\u0648\u0646\u062a\u064a\u0646\u0631 \u0648\u064a\u0628\u0642\u0649 \u0628\u0639\u0631\u0636 \u0627\u0644\u0634\u0627\u0634\u0629 \u0643\u0644\u0647\u0627 *\/\r\n    margin-left: calc(50% - 50vw);\r\n    margin-right: calc(50% - 50vw);\r\n  }\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Exchanges At Rikkt, we aim to provide a great shopping experience. If you are not satisfied with your<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":0,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}