{"id":4439,"date":"2021-10-12T16:27:24","date_gmt":"2021-10-12T16:27:24","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/elementor\/?page_id=4439"},"modified":"2026-04-15T14:01:15","modified_gmt":"2026-04-15T14:01:15","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/rikkt.com\/ar\/contact-us\/","title":{"rendered":"\u0627\u062a\u0635\u0644 \u0628\u0646\u0627"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4439\" class=\"elementor elementor-4439\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5eecdd6 e-flex e-con-boxed e-con e-parent\" data-id=\"5eecdd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-305f697 e-con-full e-flex e-con e-child\" data-id=\"305f697\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7d863 elementor-widget elementor-widget-html\" data-id=\"ec7d863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n  .faq-section,\r\n  .faq-section * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .faq-section {\r\n    width: 100%;\r\n    margin: 28px auto 40px;\r\n    padding: 34px 24px;\r\n    background: #ffffff;\r\n    color: #111111;\r\n    border: 1px solid #ececec;\r\n    border-radius: 16px;\r\n    box-shadow: 0 8px 24px rgba(0,0,0,.04);\r\n    font-family: \"Inter\", \"Segoe UI\", Tahoma, Arial, sans-serif;\r\n\r\n    min-height: 595px; \/* \u2705 \u0643\u0627\u0646 640px *\/\r\n    display: flex;\r\n    flex-direction: column;\r\n  }\r\n\r\n  .faq-header {\r\n    margin-bottom: 18px;\r\n  }\r\n\r\n  .faq-kicker {\r\n    margin: 0 0 8px;\r\n    font-size: 12px;\r\n    letter-spacing: .08em;\r\n    text-transform: uppercase;\r\n    color: #7a7a7a;\r\n    font-weight: 500;\r\n  }\r\n\r\n  .faq-title {\r\n    margin: 0;\r\n    font-size: clamp(24px, 4vw, 36px);\r\n    line-height: 1.1;\r\n    text-transform: uppercase;\r\n    letter-spacing: -.02em;\r\n    color: #111;\r\n    font-weight: 800;\r\n  }\r\n\r\n  .faq-list {\r\n    margin-top: 10px;\r\n    border-top: 1px solid #e9e9e9;\r\n    flex: 1;\r\n  }\r\n\r\n  .faq-item {\r\n    border-bottom: 1px solid #e9e9e9;\r\n    background: #fff;\r\n    transition: background-color .2s ease;\r\n  }\r\n\r\n  .faq-item:hover {\r\n    background: #fafafa;\r\n  }\r\n\r\n  .faq-item summary::-webkit-details-marker {\r\n    display: none;\r\n  }\r\n\r\n  .faq-item summary {\r\n    list-style: none;\r\n    position: relative;\r\n    display: block;\r\n    cursor: pointer;\r\n    padding: 18px 36px 18px 0;\r\n    user-select: none;\r\n  }\r\n\r\n  .faq-item summary span {\r\n    display: block;\r\n    font-size: 18px;\r\n    line-height: 1.35;\r\n    font-weight: 700;\r\n    color: #111;\r\n  }\r\n\r\n  .faq-item summary::before,\r\n  .faq-item summary::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: 50%;\r\n    right: 6px;\r\n    width: 10px;\r\n    height: 2px;\r\n    background: #333;\r\n    border-radius: 2px;\r\n    transition: transform .25s ease;\r\n  }\r\n\r\n  .faq-item summary::before {\r\n    transform: translateY(-50%) rotate(45deg);\r\n    right: 12px;\r\n  }\r\n\r\n  .faq-item summary::after {\r\n    transform: translateY(-50%) rotate(-45deg);\r\n  }\r\n\r\n  .faq-item[open] summary::before {\r\n    transform: translateY(-50%) rotate(-45deg);\r\n  }\r\n\r\n  .faq-item[open] summary::after {\r\n    transform: translateY(-50%) rotate(45deg);\r\n  }\r\n\r\n  .faq-content {\r\n    padding: 0 4px 18px 0;\r\n    color: #4d4d4d;\r\n    animation: faqFade .22s ease;\r\n  }\r\n\r\n  .faq-content p {\r\n    margin: 0 0 12px;\r\n    font-size: 15px;\r\n    line-height: 1.8;\r\n  }\r\n\r\n  .faq-content p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .faq-item summary:focus-visible {\r\n    outline: 2px solid #111;\r\n    outline-offset: 4px;\r\n    border-radius: 8px;\r\n  }\r\n\r\n  \/* ===== Contact box \u062a\u062d\u062a \u0627\u0644\u0640 FAQ (\u0646\u0633\u062e\u0629 \u0623\u0635\u063a\u0631) ===== *\/\r\n  .faq-contact-box {\r\n    margin-top: 14px;      \/* \u0643\u0627\u0646 18px *\/\r\n    border: 1px solid #e9e9e9;\r\n    border-radius: 12px;\r\n    background: #fff;\r\n    padding: 12px;         \/* \u0643\u0627\u0646 16px *\/\r\n  }\r\n\r\n  .faq-contact-title {\r\n    margin: 0 0 4px;       \/* \u0643\u0627\u0646 6px *\/\r\n    font-size: 15px;       \/* \u0643\u0627\u0646 16px *\/\r\n    font-weight: 800;\r\n    color: #111;\r\n    line-height: 1.2;\r\n  }\r\n\r\n  .faq-contact-text {\r\n    margin: 0 0 8px;       \/* \u0643\u0627\u0646 12px *\/\r\n    font-size: 13px;       \/* \u0643\u0627\u0646 14px *\/\r\n    line-height: 1.55;\r\n    color: #5a5a5a;\r\n  }\r\n\r\n  .faq-contact-number {\r\n    display: inline-block;\r\n    margin-bottom: 8px;    \/* \u0643\u0627\u0646 12px *\/\r\n    font-size: 14px;       \/* \u0643\u0627\u0646 16px *\/\r\n    font-weight: 700;\r\n    color: #111;\r\n    text-decoration: none;\r\n    border-bottom: 1px dashed #cfcfcf;\r\n    padding-bottom: 2px;\r\n  }\r\n\r\n  .faq-contact-number:hover {\r\n    border-bottom-color: #111;\r\n  }\r\n\r\n  .faq-contact-actions {\r\n    display: grid;\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 8px;              \/* \u0643\u0627\u0646 10px *\/\r\n  }\r\n\r\n  .faq-contact-btn {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    text-align: center;\r\n    text-decoration: none;\r\n    border-radius: 9px;\r\n    padding: 9px 10px;     \/* \u0643\u0627\u0646 11px 12px *\/\r\n    font-size: 12px;       \/* \u0643\u0627\u0646 13px *\/\r\n    font-weight: 700;\r\n    text-transform: uppercase;\r\n    letter-spacing: .02em;\r\n    transition: all .2s ease;\r\n    border: 1px solid #111;\r\n  }\r\n\r\n  .faq-contact-btn.call {\r\n    background: #111;\r\n    color: #fff;\r\n  }\r\n\r\n  .faq-contact-btn.call:hover {\r\n    background: #fff;\r\n    color: #111;\r\n  }\r\n\r\n  .faq-contact-btn.whatsapp {\r\n    background: #fff;\r\n    color: #111;\r\n  }\r\n\r\n  .faq-contact-btn.whatsapp:hover {\r\n    background: #111;\r\n    color: #fff;\r\n  }\r\n\r\n  @keyframes faqFade {\r\n    from { opacity: 0; transform: translateY(-3px); }\r\n    to   { opacity: 1; transform: translateY(0); }\r\n  }\r\n\r\n  @media (max-width: 768px) {\r\n    .faq-section {\r\n      padding: 24px 16px;\r\n      border-radius: 12px;\r\n      min-height: auto;\r\n      margin: 20px auto;\r\n    }\r\n\r\n    .faq-item summary {\r\n      padding: 15px 32px 15px 0;\r\n    }\r\n\r\n    .faq-item summary span {\r\n      font-size: 16px;\r\n    }\r\n\r\n    .faq-content p {\r\n      font-size: 14px;\r\n      line-height: 1.75;\r\n    }\r\n\r\n    .faq-contact-box {\r\n      padding: 14px;\r\n      border-radius: 10px;\r\n    }\r\n\r\n    .faq-contact-actions {\r\n      grid-template-columns: 1fr;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<section class=\"faq-section\">\r\n  <div class=\"faq-header\">\r\n    <p class=\"faq-kicker\">Information Questions<\/p>\r\n    <h1 class=\"faq-title\">Frequently Asked Questions<\/h1>\r\n  <\/div>\r\n\r\n  <div class=\"faq-list\">\r\n\r\n    <details class=\"faq-item\">\r\n      <summary><span>Will I receive the same product that I see in the picture?<\/span><\/summary>\r\n      <div class=\"faq-content\">\r\n        <p>\r\n          Yes, in most cases the item you receive will match the product images.\r\n          Slight differences may happen due to lighting, screen settings, or updated packaging.\r\n        <\/p>\r\n        <p>\r\n          If you notice any issue after delivery, please contact support and we\u2019ll help you right away.\r\n        <\/p>\r\n      <\/div>\r\n    <\/details>\r\n\r\n    <details class=\"faq-item\">\r\n      <summary><span>Where can I view my sales receipt?<\/span><\/summary>\r\n      <div class=\"faq-content\">\r\n        <p>\r\n          Your receipt is sent to your email after purchase. You can also find it in your account under \u201cOrders\u201d.\r\n        <\/p>\r\n      <\/div>\r\n    <\/details>\r\n\r\n    <details class=\"faq-item\">\r\n      <summary><span>How can I return an item?<\/span><\/summary>\r\n      <div class=\"faq-content\">\r\n        <p>\r\n          You can request a return within 14 days of delivery if the item is unused and in its original condition.\r\n        <\/p>\r\n        <p>\r\n          Go to your account \u2192 Orders \u2192 Select the item \u2192 Request Return.\r\n        <\/p>\r\n      <\/div>\r\n    <\/details>\r\n\r\n    <details class=\"faq-item\">\r\n      <summary><span>Will you restock items indicated as \u201cout of stock\u201d?<\/span><\/summary>\r\n      <div class=\"faq-content\">\r\n        <p>\r\n          Some products are restocked regularly. For limited items, availability may depend on the supplier.\r\n          You can subscribe to restock alerts on the product page.\r\n        <\/p>\r\n      <\/div>\r\n    <\/details>\r\n\r\n    <details class=\"faq-item\">\r\n      <summary><span>Where can I ship my order?<\/span><\/summary>\r\n      <div class=\"faq-content\">\r\n        <p>\r\n          We ship to selected regions. Shipping options will appear during checkout after entering your address.\r\n        <\/p>\r\n      <\/div>\r\n    <\/details>\r\n\r\n  <\/div>\r\n\r\n  <!-- Contact info \u062a\u062d\u062a \u0627\u0644\u0640 FAQ -->\r\n  <div class=\"faq-contact-box\">\r\n    <h3 class=\"faq-contact-title\">Need help faster?<\/h3>\r\n    <p class=\"faq-contact-text\">\r\n      Call us directly or send us a WhatsApp message and we\u2019ll be happy to help.\r\n    <\/p>\r\n\r\n    <a class=\"faq-contact-number\" href=\"tel:01003428721\">01003428721<\/a>\r\n\r\n    <div class=\"faq-contact-actions\">\r\n      <a class=\"faq-contact-btn call\" href=\"tel:01003428721\">Call Now<\/a>\r\n\r\n      <a class=\"faq-contact-btn whatsapp\" href=\"https:\/\/wa.me\/201003428721?text=Hello%20Rikkt%2C%20I%20need%20help.\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n        WhatsApp\r\n      <\/a>\r\n    <\/div>\r\n<div class=\"faq-contact-box\">\r\n    <h3 class=\"faq-contact-title\">Have a complaint?<\/h3>\r\n    <p class=\"faq-contact-text\">\r\n      Call us directly or send us a WhatsApp message and we\u2019ll be happy to help.\r\n    <\/p>\r\n\r\n    <a class=\"faq-contact-number\" href=\"tel:01555930613\">01555930613<\/a>\r\n\r\n    <div class=\"faq-contact-actions\">\r\n\r\n\r\n      <a class=\"faq-contact-btn whatsapp\" href=\"https:\/\/wa.me\/201555930613?text=Hello%20Rikkt%2C%20I%20need%20help.\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n        WhatsApp\r\n      <\/a>\r\n    <\/div>\r\n  <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f86902e e-con-full e-flex e-con e-child\" data-id=\"f86902e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-789122a e-con-full e-flex e-con e-child\" data-id=\"789122a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c67846 wd-cf7 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"3c67846\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f18-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"18\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ar\/wp-json\/wp\/v2\/pages\/4439#wpcf7-f18-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"18\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f18-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"cqa-wrap\">\n\n <!-- Header -->\n\t<div class=\"contact-qa-header\">\n\t\t<p class=\"contact-qa-kicker\">Information About Us\n\t\t<\/p>\n\t\t<h2 class=\"contact-qa-title\">Contact Us For Any Questions\n\t\t<\/h2>\n\t<\/div>\n\n <!-- Form Card -->\n\t<div class=\"cqa-cf7\">\n\t\t<div class=\"wd-grid-g\">\n\t\t\t<div class=\"wd-grid-f-stretch cqa-row\">\n\t\t\t\t<div class=\"wd-col\">\n\t\t\t\t\t<p><label>Your Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required cqa-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wd-col\">\n\t\t\t\t\t<p><label>Your Email<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email cqa-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wd-grid-f-stretch cqa-row\">\n\t\t\t\t<div class=\"wd-col\">\n\t\t\t\t\t<p><label>Phone Number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-767\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel cqa-input\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"tel-767\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"wd-col\">\n\t\t\t\t\t<p><label>Company<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text cqa-input\" aria-invalid=\"false\" placeholder=\"Company name\" value=\"\" type=\"text\" name=\"text-1\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"cqa-full\">\n\t\t\t\t<p><label>Your Message<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea cqa-textarea\" aria-invalid=\"false\" placeholder=\"Write your message...\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"cqa-submit-wrap\">\n\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner cqa-submit\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-60c2fca e-flex e-con-boxed e-con e-parent\" data-id=\"60c2fca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d448f83 elementor-widget elementor-widget-html\" data-id=\"d448f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"full-width-divider\"><\/div>\r\n\r\n<style>\r\n  .full-width-divider{\r\n    width: 100vw;\r\n    height: 6px;              \/* \u0633\u064f\u0645\u0643 \u0627\u0644\u062e\u0637 *\/\r\n    background: #000;         \/* \u0623\u0633\u0648\u062f *\/\r\n    margin: 30px 0;           \/* \u0645\u0633\u0627\u0641\u0629 \u0641\u0648\u0642 \u0648\u062a\u062d\u062a - \u0639\u062f\u0644\u064a\u0647\u0627 \u0628\u0631\u0627\u062d\u062a\u0643 *\/\r\n    \r\n    \/* \u064a\u062e\u0644\u064a\u0647 \u064a\u0637\u0644\u0639 \u0628\u0631\u0651\u0647 \u0627\u0644\u0643\u0648\u0646\u062a\u064a\u0646\u0631 \u0648\u064a\u0628\u0642\u0649 \u0628\u0639\u0631\u0636 \u0627\u0644\u0634\u0627\u0634\u0629 \u0643\u0644\u0647\u0627 *\/\r\n    margin-left: calc(50% - 50vw);\r\n    margin-right: calc(50% - 50vw);\r\n  }\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Information Questions Frequently Asked Questions Will I receive the same product that I see in the picture? Yes, in most<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4439","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages\/4439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/comments?post=4439"}],"version-history":[{"count":0,"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/pages\/4439\/revisions"}],"wp:attachment":[{"href":"https:\/\/rikkt.com\/ar\/wp-json\/wp\/v2\/media?parent=4439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}